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The top robo

Oct 05, 2023

As banking matters develop, we will consider how they affect our stories. If we deem any changes to our stories appropriate we will note them. (Read our full methodology here.)

When you’re looking for a hands-off way to invest, robo-advisors can be a good choice. These online investment platforms typically provide automated investment management and often do so for minimal cost and little effort on your part. Simply answer a questionnaire about your financial goals, timeline, risk tolerance, and other preferences and the platform selects assets and designs a portfolio for you.

But not all robo-advisor platforms are created equal. Some are more expensive than others or require a steep minimum balance to get started. Some offer one-on-one guidance from a financial professional, while others may offer no human support at all.

To help make the selection process a little easier, the Fortune RecommendsTM editorial team reviewed nearly two dozen robo-advisor platforms and came up with a list of our top 10 picks. When conducting our review we considered the minimum required deposit to open an account, commission fees, annual fees, customer support, one-on-one advisory service, sign-up bonuses, and account closure fees. (Read our full methodology here.)

All fees listed are up to date as of March 2, 2023.

Here's a closer look at the top 10 on our list including key information about their fees, customer service offerings, and other important information to consider when opening an account.

Fidelity representatives are available 24/7 via telephone, live chat Monday through Friday from 8:00 a.m. to 10:00 p.m. ET, and weekends from 9:00 a.m. to 4:00 p.m. ET. The website also offers a 24/7 virtual assistant for automated support.

If you’re curious about robo-advisor platforms but don't have much money available to get started, Fidelity Go may be a good choice. There's no deposit required to open an account and just $10 is required to get started investing and exploring the robo-advisor experience. Yet another benefit of the Fidelity Go platform is the lack of fees across the board. For those who have less than $25,000 under management, there's no annual advisory fee. However, those with $25,000 or more in a Fidelity Go account will pay a 0.35% each year. In exchange for that 0.35% fee, customers get unlimited one-on-one coaching.

Customers can reach a representative via live chat, email, or phone 24/7.

Ally makes it easy to get started investing with just a $100 minimum deposit requirement and few fees for its service. Those who open Ally's Cash-enhanced portfolio, which requires setting aside 30% of your portfolio in cash to act as a buffer against volatility, won't pay advisory fees.

However, when opening Ally's Market-focused portfolio, which only requires a 2% cash buffer set aside, there's a 0.30% advisory fee. Ally Invest customers get access to portfolio specialists via phone Monday through Friday. The Ally platform offers chat customer service and you can also reach out with questions via email.

Betterment support specialists are available via telephone Monday through Friday, 9:00 a.m. to 6:00 p.m. ET. Customers can also get the support they need 24/7 through the site's virtual assistant.

Betterment offers a very user-friendly platform that allows for setting up your account within just a few minutes after answering a few questions. You don't need any money to open an account but you will need $10 to start investing. The platform offers automatic rebalancing and dividend reinvestment for no added cost. Users can also set up automated deposits to their Betterment account to continue funding their investment goals.

One drawback to consider however is that there's a fee to access one-on-one advice from certified financial planners. Customers will need to purchase a one-time package for that support, which costs $299 to $399, or switch to a premium plan that includes continuous support. Premium plans have a 0.15% add-on annual advisory fee.

Customer service representatives are available via telephone from 5:00 a.m. to 7:00 p.m. PST, 7 days a week. Customers can also submit a ticket for support via email and reach a representative via live chat 24/7.

Acorns’ investment platform makes investing easy by rounding up your purchases and investing your spare change. For investors who aren't ready to commit to investing a large amount each month, this kind of model invests without having to assign a separate line item in your budget for your investing needs.

An added perk: this account had the lowest minimum to start investing. For just $5, you can open an account and make your money work for you. The Acorns membership is just $3 a month, which adds up to $36 over the course of a year—a possible selling point for investors who want to play a flat fee for their automated investment services (rather than a percentage of the funds in their account).

Wealthfront offers support via email and phone on weekdays from 7:00 a.m. to 5:00 p.m. PT.

Wealthfront's robo-advisor platform allows users to create portfolios that are curated and customized based on specific interests such as social responsibility. You’ll need $500 to open a Wealthfront account however, which may not be accessible for everyone. In addition, there's an advisory fee of 0.25% per year. Wealthfront customers have phone access to product specialists and can also reach professionals via email. The platform promises emails are answered within one business day.

SigFig team members are available via telephone Monday through Friday, 6:00 a.m. to 3:00 p.m. PT. They can also be reached via email and customers can even schedule an appointment with a financial consultant Monday through Friday, between 6:00 a.m. to 6:00 p.m. PT.

Perhaps the most notable feature about a SigFig robo-advisor account is that it offers unlimited access to advisors no matter what your account balance. This is an invaluable feature. The platform's customer service options are also admirable and include phone, email, and chat. The platform also constantly monitors your account and rebalances it when necessary. On the downside, you’ll need $2,000 to open a SigFig account. And while your first $10,000 invested is managed for free, beyond that you’ll pay a 0.25% annual fee.

If you have any additional questions about INVEST, you can call the number on the back of your card for 24/7 help.

INVEST for Amex by Vanguard is designed for basic American Express cardholders and offers membership rewards points when you invest. Another particularly notable feature of this platform is the dedicated, one-on-one consultation it provides with a Vanguard representative once you enroll. On the downside, while there's no advisory fee for the first 90 days, after that customers pay a fee of up to 0.50% on assets managed by the INVEST platform. What's more–with INVEST, you can earn a cash bonus every 12 months based on the average daily balance in your American Express High Yield Savings Account and get $15 for every $10,000 (up to $50,000) in your Amex High Yield Savings Account.

Schwab representatives are available 24/7 via phone and live chat.

Schwab Intelligent Portfolios offers the best all around service for the price Though the initial deposit to get started is steeper than many other platforms, there's no advisory fees, no commissions, and no account closure fees. In addition, customers get 24/7 live support from U.S.-based professionals and the Schwab robo-advisor actively monitors and automatically rebalances your portfolio when needed. In addition to phone support, the platform also offers chat support with account specialists.

TD offers 24/7 phone support and chat support via Facebook Messenger and Twitter Direct Message.

TD Wealth's automated investment account builds a unique portfolio of ETFs and mutual funds based on your financial goals and risk appetite. The downside: this account requires a $5,000 minimum deposit to get started. This may be a stretch for some investors, but if you have the funds available, you’ll benefit from TD's low investing fees and ongoing portfolio monitoring and rebalancing. What's more—for a limited time, you can earn $100 when you open an automated TD investing account, terms and conditions apply.

UBS representatives can be reached Monday through Friday from 8:30 a.m. EST until 7:30 p.m. EST.

At $10,000, UBS Advice Advantage has the steepest minimum balance on our list, so new investors beware: this account may not be for you if you’re not quite ready to invest thousands of dollars just yet. You’ll also pay an advisory fee with UBS, which is worth keeping in mind. The good news: this platform offers automated rebalancing, tax-loss harvesting, and ongoing oversight by experienced financial professionals.

Robo-advisors are platforms that offer automated investing and wealth management services based on the use of mathematical algorithms. Customers provide some initial information about their financial goals, risk tolerance, and personal background and the robo-advisor identifies suitable assets and creates a portfolio. Many robo-advisors also automatically rebalance portfolios and provide tax-loss harvesting.

These online portfolio management services first emerged on the scene back in 2010 and over the years the field has grown to include more than 100 robo-advisor platforms across 15 countries, according to a report from Deloitte.

Opening a robo-advisor account is simple. It typically involves completing an online questionnaire that requires providing information about yourself, your financial goals, and your risk tolerance. After that, you fund the account to get started.

As with any type of investing, there are risks involved and it is possible to lose money with the ups and downs of the market.

To identify our top picks for the best robo advisors, Fortune RecommendsTM compared 20 different robo advisor platforms. We ranked each account based on seven categories: commission fees, account minimum, annual advisory fees, customer service, human advisor availability, sign-up bonus, and account closure (ACAT) fees.

All of the accounts on our list are available to anyone in the U.S., so you can sign up for any offering no matter where you’re located.

The core categories we analyzed are:

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EDITORIAL DISCLOSURE: The advice, opinions, or rankings contained in this article are solely those of the Fortune Recommends™ editorial team. This content has not been reviewed or endorsed by any of our affiliate partners or other third parties.

The 10 best robo-advisors 1. Fidelity Go: For those seeking minimal opening deposit requirements Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 2. Ally Invest Managed Portfolios: For investors who have less money to get started but still want personalized support Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 3. Betterment: For beginning investors looking for an easy-to-use platform and minimal fees Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 4. Acorns: For investors who don't want to invest a ton upfront Key numbers Commission: $0 Account minimum: $5 Annual advisory fee: $36 Sign-up bonus: $0 Account closing fee: $35 5. Wealthfront: For those interested in customized robo-portfolios Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 6. SigFig: For those seeking unlimited access to advisors Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 7. INVEST for Amex by Vanguard: For American Express Card members who want assistance investing Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 8. Schwab Intelligent Portfolios: For the investor seeking minimal fees and personalized support Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 9. TD Wealth: Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: 10. UBS Advice Advantage: For those who have a substantial amount of money to begin investing with Key numbers Commission: Account minimum: Annual advisory fee: Sign-up bonus: Account closing fee: What is a robo-advisor? Our methodology Commission fee (25%): Account minimum (20%): Annual advisory fee (20%): Customer service (10%): Sign-up bonus (10%): Human advisor (10%): Account closing fee (5%):